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WiFi, tests and CircuitCo (2011-06-17)


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#141 OFFLINE   may88

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Posted 29 June 2011 - 10:23 PM


Errr just out of curiosity is this going to grind premium orders to a halt?

wondering the same thing........

They're not moving very quickly but as ED says CC will finish batch1.
Rather depends on this mythical 500 boards... If they show up then thing will flow for a bit.

#142 OFFLINE   Jumpman

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Posted 29 June 2011 - 10:33 PM

Ultimately, I just think CC took on more than they could chew. Sadly most american businesses just operate in a simalar fashion now a days, and the government is of little to no use in helping american business get back to where we once where. It is really sad that so many businesses no longer stand behind their word, and or product.

Instead of them stepping up and saying......WOW, this project has been a huge undertaking for us, but we look forward to the future, and improving production to make it profotible for all involved, now they just seem to want to be done with the team, and this Pandora board. I'm sure at this point, they have not made any money, or maybe just breaking even, and to them that just won't work.

They wanted the business, and took it on, so they should stick it out, the same way OP has done, but sadly OP is a unique form of business that you don't see to often. CC appears to just want to do the bare minimum at this point as to not loose any more funds, and to get back to bare basic boards where they can have a high profit margin.

Oh well, I guess the team should have continued to look for another board maker awhile back when CC first started acting up, and then said they would change their ways. Now a bunch of time has been wasted, and the team should sue them and run their asses out of business(and use the money to fund a nice Pandora 2). As the team has lost HUGE amounts of funds due to CC and their delays.

Well another leason learned for the team. It was another hard one to take, but this project, and future projects will be better because of it. I can see by the ICP, that the team has learned how to do a product right after so many mistakes, and I have full confidence that this will get sorted out in time. Thanks again guys for all the dedication. I'm just sorry there are so many "SUCK ASS" companies out there who don't stand behind their own business! :(

Chris

#143 OFFLINE   Blue Protoman

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Posted 29 June 2011 - 10:37 PM

Well said, Jumpman.

A little update, to be perfectly honest we have had enough of CC and their bullshit.

Ed is looking for another PCB population company who can handle PoP and we're considering suing CC.


We're all rooting for the three of you!

Also, what's Fatih been doing lately? A few months ago I heard he was taking care of a shipment of cases.
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#144 OFFLINE   Link

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Posted 29 June 2011 - 11:58 PM

Making a product shouldn't be a like a bad marriage. I think a divorce has been in order for quite some time but I'm not living with it everyday. Godspeed OP Team, thanks for keeping on it and just not throwing in the towel. Never forget your towel.
Peace & Pandora,

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#145 OFFLINE   EvilDragon

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Posted 30 June 2011 - 12:59 AM

Godspeed OP Team, thanks for keeping on it and just not throwing in the towel. Never forget your towel.


Well, I can tell I will never throw in the towel! I'll fight until the end... or, hopefully, until everything is working fine and stable :D



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#146 OFFLINE   JohnDoeDialup

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Posted 30 June 2011 - 02:12 AM

Wait, how long ago did CC receive ED's new wifi testing equipment? and has it been properly set up?



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#147 OFFLINE   Link

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Posted 30 June 2011 - 02:20 AM

Maybe read a few pages back in this thread? Or is it not there. They've had it for two weeks and got it setup last week and I guess have moved on to easier things than the Pandora, and maybe never set it up to begin with.
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#148 OFFLINE   JohnDoeDialup

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Posted 30 June 2011 - 02:26 AM

Maybe read a few pages back in this thread? Or is it not there. They've had it for two weeks and got it setup last week and I guess have moved on to easier things than the Pandora, and maybe never set it up to begin with.


Thats what Im thinking. Also how long ago was it before that OPteam had a representative on premise?

#149 OFFLINE   Link

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Posted 30 June 2011 - 02:30 AM

^
Beyond Two Months™ maybe 3 or 4? They just got the royal handj0b from a texan with a mustache is what it boils down to, and it sucks.

EDIT: WE just got, not they... This is a community that funded this project.
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#150 OFFLINE   EvilDragon

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Posted 30 June 2011 - 02:48 AM

They got the testing card for WiFi a month ago, the four rigs for testing 3 weeks ago and they started to look into it 2 weeks ago.



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#151 OFFLINE   Narcoleptic.

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Posted 30 June 2011 - 03:06 AM

Guy's do you think maybe now would be the time to re consolidate that estimated 7 day turnover for premiums posted on the icontrolpad website? It sounds like although it is the best decision at hand it IS going to slow down your production of the pandoras and people ordering and expecting their pandoras in 7 days are going to be quite irate...

#152 OFFLINE   NeoG

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Posted 30 June 2011 - 05:44 AM

Guy's do you think maybe now would be the time to re consolidate that estimated 7 day turnover for premiums posted on the icontrolpad website? It sounds like although it is the best decision at hand it IS going to slow down your production of the pandoras and people ordering and expecting their pandoras in 7 days are going to be quite irate...


You are wright, they should update dar page with some real numbers, atleast Jaqueline told me before I paid the extra cash that it would take around 3 working weeks to get mine because of the wifi problems, so I think averyone that pays the Fast Pandoras gets told that there is a delay.

Hope they can fix the problem soon, I agreed to wait 3 weeks, and could even wait 4 o 5, but I paid the extra cash to get mine soon after waiting almost 2 years, and I hope they deliver.

#153 OFFLINE   NESnero

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Posted 30 June 2011 - 07:32 AM

Hey guys, great to hear you're breaking off from CC. Those guys have produced more delays than boards!

Just wondering, I ordered a second batch Pandora in 2010, and upgraded to a Premium about a month ago, still hasn't shipped.

So will this breaking away from CC cause my Premium another delay until you find another circuit company? Or is that just restricted to normal Second Batch Pandora's. I'm thinking of canceling my premium order, as it looks like my original order might arrive as fast as the Premium one. I'm seriously pissed with the amount of delays Circuit Co has caused you guys, what drew me into the Premium order was the large lettering that said "7 DAYS" because of them, its been over a month. >_<

#154 OFFLINE   Sugar_Kane

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Posted 30 June 2011 - 08:23 AM

Remember that it's only shipped within 7 days though, not delivered in 7. It's possible that yours in sat in a crate in customs somewhere, waiting for a thin man in a reflective jacket to look it over.

Also, FIGHT FIGHT FIGHT! I do think that you have a strong case against CC, guys. You should calculate the amount of lost sales due to their shenanigans and hit them for that, as well as a refund of what you paid them for the work. Have you considered suing the plastics guys too?

#155 OFFLINE   NESnero

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Posted 30 June 2011 - 08:33 AM

Remember that it's only shipped within 7 days though, not delivered in 7. It's possible that yours in sat in a crate in customs somewhere, waiting for a thin man in a reflective jacket to look it over.


Except I haven't received the shipping email either D':

Bah, I shouldn't complain, people have been waiting faaar longer than i have, tis just an annoyance.

#156 OFFLINE   EvilDragon

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Posted 30 June 2011 - 09:52 AM

Also, FIGHT FIGHT FIGHT! I do think that you have a strong case against CC, guys. You should calculate the amount of lost sales due to their shenanigans and hit them for that, as well as a refund of what you paid them for the work. Have you considered suing the plastics guys too?


There's probably a lot. Most issues they have with the boards right now is due to oxidation, as they were lying around for too long.
We still got mails where they promised us all 4000 boards will be finished end of December so that only the nubs need to be put on, etc.
If they had done that, these issues wouldn't have happened.

Also, we have multiple written deadlines that weren't kept even close...

The loss because of that is probably huge. Just think about the monthly costs we have to pay. Craig and me with both companies add probably to 10 - 15.000 USD monthly costs...

No need to sue the plastics company though.
For the price we paid they did a great job. Yes, it was a hazzle until everything was working, but that seems normal if you work with Chinese companies.
New orders without any changes work flawlessly.



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#157 OFFLINE   NESnero

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Posted 30 June 2011 - 10:00 AM

So I take it the Premium Pandoras will arive before you switch to a new circuit company? o:

#158 OFFLINE   Lethargy

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Posted 30 June 2011 - 10:08 AM

So I take it the Premium Pandoras will arive before you switch to a new circuit company? o:


Well the last email I received said I wouldn't be getting my premium until OP receive some more boards, so I wouldn't hold your breath.

#159 OFFLINE   Craigix

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Posted 30 June 2011 - 10:38 AM

I need to explain a few things here, again.

Changing PCB company is a huge job, you can't just turn up at any company and expect them to handle your board. The Pandora board is highly complex and uses techniques that very few companies can do.

Only recently did we have any kind of choice at all, and we know we will be paying a lot more for it in Europe, but the iCP worked out well in that respect.

CC are saying they will finish batch1, well, assuming they have not left our boards to just turn to rust since they have taken such an astonishing length of time to complete them.

Anyhow, I've got some boards here that Ed has repaired which I'm putting in to units today.

We will keep you informed.

#160 OFFLINE   Narcoleptic.

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Posted 30 June 2011 - 10:48 AM

I need to explain a few things here, again.

Changing PCB company is a huge job, you can't just turn up at any company and expect them to handle your board. The Pandora board is highly complex and uses techniques that very few companies can do.

Only recently did we have any kind of choice at all, and we know we will be paying a lot more for it in Europe, but the iCP worked out well in that respect.

CC are saying they will finish batch1, well, assuming they have not left our boards to just turn to rust since they have taken such an astonishing length of time to complete them.

Anyhow, I've got some boards here that Ed has repaired which I'm putting in to units today.

We will keep you informed.


Thanks a lot Craig. I'm sorry to be pushy and all but could you give us some information on how many premiums you have to put out and such, just to give those of us waiting an idea on how long it could take.


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